Support

Share diagnostic logs

1. Open Settings.
2. Choose Share diagnostic logs.
3. Review the generated file before sending it with your support request.

Diagnostic exports are sanitised, but you should still avoid adding passwords or identity tokens to your support message.

Delete guest data

1. Open Profile.
2. Under Danger zone, choose Delete local data.
3. Confirm. Progress, statistics, credentials and the guest installation identifier are removed from the device.

Delete a signed-in account

1. Open Profile while signed in.
2. Under Danger zone, choose Delete account.
3. Confirm. The server disables the account, removes its username and provider link, and revokes all sessions. Local gameplay data and credentials are then removed.